Shipping Policy
Delivery policy
At Scandic wellness, we strive to provide our customers with a fast and reliable delivery experience. Here's everything you need to know about our delivery options and policy:
Delivery times
- Standard delivery: 9-18 business days depending on your location. Delivery may take longer during periods of high demand or unforeseen circumstances.
Please note that we do not deliver on weekends or holidays.
Shipping costs
- Free shipping: We offer free standard shipping on all orders
Order processing
- All orders are processed within 1-4 business days from the time your payment has been approved.
- You will receive a confirmation of your order via email once it has been shipped, along with a tracking number (if available).
International Shipping
We offer international shipping to Europe. Shipping costs and delivery times vary depending on destination. For international deliveries, customs duties and other taxes may apply, and these are the responsibility of the customer.
Changes in Delivery
We strive to always keep our customers informed about their orders. If anything should affect the delivery of your order (e.g. stock issues or delayed delivery), we will contact you as soon as possible.
Problems with Delivery?
If you have any questions or problems with your delivery, please contact our customer service at scandicwellness.store@outlook.com , and we will be happy to help you resolve the situation.
Thank you for shopping with us! We look forward to delivering to you!